| Generally, ISPs would support customers with 6 functional groups. On the technical side, there are the Pre-Sales, Help Desk, Network Operation Centre (NOC), Field Support engineers and Network Engineering groups. On the business side, the Product group takes into consideration the business value that can be delivered when crafting service offerings. An ISP acquires broad experience in providing dependable support under diverse operation environments and holistic expertise and across multiple technology domains.
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| In today’s environment, where telecommuting is encouraged, the ISP as Managed Service Provider can quickly set up and provide connectivity support whether for alternative work sites in secluded locations or in the middle of your living room.
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